Privacy Policy

1. Introduction

INFRA Holdings and its subsidiaries ("INFRA," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including INFRA Core, INFRACOINN, INFRA Compliance and all other INFRA platforms.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Full name and contact information (email, phone, address)
• Date of birth and government-issued identification
• Financial information (bank accounts, payment card details)
• Employment and income information
• Tax identification numbers
• Biometric data for identity verification
• Transaction history and account activity

2.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device information (type, operating system, unique identifiers)
• IP address and location data
• Browser type and settings
• Usage data and interaction with our platforms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our financial services
• Process transactions and send related notifications
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements (KYC/AML)
• Communicate with you about products, services, and updates
• Analyze usage patterns to enhance user experience
• Protect the security and integrity of our platforms
• Respond to customer support inquiries

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processors, cloud hosting, analytics)
• Financial Partners: Banks and financial institutions necessary to process your transactions
• Regulatory Authorities: When required by law or to comply with legal obligations
• INFRA Subsidiaries: Other companies within the INFRA Holdings group to provide integrated services

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-leading security measures to protect your data, including:

• 256-bit AES encryption for data at rest and in transit
• Multi-factor authentication (MFA)
• Regular security audits and penetration testing
• SOC 2 Type II certified infrastructure
• 24/7 security monitoring and incident response
• Secure data centers in multiple jurisdictions

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are typically retained for a minimum of 7 years as required by applicable regulations.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities

8. International Data Transfers

INFRA is operated by INFRA Development & Technology LLC (Texas, USA), with a strategic operational hub in Panama. Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and compliance with applicable data protection frameworks.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: